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Management Support Unit (MSU)
These resources are to help your community sector organisation improve all areas of its management and governance.

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Information Sheet No 16: Undertaking Job Evaluations
Information Sheet 23: Board Financial Delegation When the Board of a not-for-profit organisation has power to engage in an activity, it can delegate that responsibility to another party to enable the organisation to operate effectively and efficiently. The form, limits, risks and responsibilities of financial delegations are explained in this information sheet.
Information Sheet No 15
Information Sheet No 1: Simple measures to assist non-government organisations in maintaining good governance
Information Sheet 20: The purpose of this information sheet is to assist managers to deal with the vexed issue of poor performance. Some managers in small organisations may not have the skills and knowledge to enable them to deal with poor performance effectively.
Information Sheet 26: This information sheet summarises the major changes under the new Act and provides 'plain English' answers to some of the most frequently asked questions.
Information Sheet No 19: The purpose of this information sheet is to assist managers to conduct a review that has value and benefit to both employees and the organisation.
file icon Supervisionhot! 10/07/2006
Information Sheet No 10: Professional Supervision
Information Sheet No 17
Information Sheet 18: This information sheet outlines a process for managing staff performance effectively so that employees are supported and accountable for the performance of their duties. This ensures that they work to their maximum potential, quality services are delivered and the goals of the organisation are achieved.
Information Sheet No 13: A Guide for Ethical Decision Making
Information Sheet No 12: Monitoring Board's Performance: Adopting Standards
Information Sheet 24: Board Performance Review The increasing governance and compliance requirements placed on Boards of non profit organisations include the expectation that they evaluate their performance regularly. This information sheet outlines principles for effective Board reviews and offers some practical information for Boards that seek to evaluate their efforts.
Information Sheet No 3: Roles and Responsibilities of office bearers and general members of Board of Management of Incorporated Associations
Information Sheet 22: Governance and Partnerships This information sheet explores some of the issues that need to be addressed for the effective governance of formal partnership arrangements between non-profit organisations. It outlines possible risks and clearly recommends that you ‘look before you leap’.
Information Sheet No 6: Ensuring a productive relationship between Board Members and the Executive Officer
Information Sheet No 8: Developing policies and procedures for grievances and complaints within non government organisations
file icon Leadershiphot! 07/07/2006
Information Sheet No 7: Qualities for Good Leadership
Information Sheet 25: Strategic Planning This information sheet examines the process of strategic planning. It defines the concepts, examines concerns and barriers to effective planning, analyses the benefits and the process of achieving an effective strategic plan. There is also a list of useful resources.
Information Sheet No 2: A Code of Conduct for Boards of Management of Incorporated Non-Government Organisations
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