NCOSS submission: NCOSS is concerned about the impact of high electricity prices on low-income customers. The escalating electricity prices of recent years have seen a corresponding increase in the number of people being disconnected from their electricity supply. While we believe these figures point to a need for better support for vulnerable energy customers, they also highlight more systemic failures in the provision of what is an essential service.
NCOSS Submission to the Independent Pricing and Regulatory Tribunal (IPART) review of changes in regulated retail gas prices from 1 July 2014.
NCOSS submission: Our submission to the NSW Government's Review responds to Question 40 in the Issues Paper: How can the ESS encourage greater participation by vulnerable households?
NCOSS Submission: NCOSS contributed to the Review of of energy efficiency programs for low income households with this submission and through attendance at the evidence-gathering forum on 6 February 2014.
NCOSS Submission: NCOSS strongly supports the Energy Savings Scheme as a mechanism to reduce electricity consumption and electricity costs.
NCOSS Submission: This submission argues that the three key issues which need to be addressed for residential customers in the NSW energy market are affordability, consumer protections and improved consumer information.
NCOSS Submission: IPART Review of prices of water, sewerage,
stormwater and recycled water services for
Hunter Water Corporation. NCOSS believes that there is the potential for Hunter Water to significantly strengthen measures designed to mitigate the impact of any price increase on low-income households, and to improve the assistance it provides to reduce financial hardship.
NCOSS Submission: IPART Review of prices of water, sewerage, stormwater services for
Gosford City Council and Wyong Shire Council. NCOSS believes that Gosford City Council and Wyong Shire Council should improve the assistance they provides to reduce financial hardship, and should implement additional measures in order to mitigate the impact of any price increase on low-income households.
NCOSS Submission: IPART Review of prices for Sydney Water Corporation's water, sewerage, stormwater and other services from 1 July 2012. NCOSS urges the Tribunal to remember that water is an essential service necessary for the health and wellbeing of people in the Sydney Water area, particularly those in low income households.
NCOSS Submission: NCOSS supports the proposed Energy Customer Hardship Regulatory Amendments as they will require all retailers to introduce a hardship charter. This is not a significant change as most retailers already have such charters in NSW. However, NCOSS would prefer to see stronger regulation regarding customer hardship charters.
NCOSS Submission: In making this submission, NCOSS urges the Tribunal to remember that electricity is an essential service necessary for the health and wellbeing of people in NSW.
NCOSS submission: Assesses the elements proposed in the consultation draft of the Department of Water and Energy Customer Assistance Policy by considering whether the proposed measure is appropriately targeted to households in financial difficulty and addresses any of the issues relating to energy disconnection.
NCOSS Submission: IPART Review of prices for water, sewerage, stormwater and recycled water services for Hunter Water Corporation
NCOSS Submission: IPART Review of prices for water, wastewater and stormwater services - Gosford City Council and Wyong Councils