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NCOSS produces numerous submissions and reports on social policy, conference papers and other documents. This section of the site allows you to access an archive of our online documents. Content spans from 1997 to present, items older than 2 years will be found under the full listing for each category. |
Management Support Unit (MSU)
These resources are to help your community sector organisation improve all areas of it's management and governance.
DocumentsDate added
Information Sheet 25: Strategic Planning
This information sheet examines the process of strategic planning. It defines the concepts, examines concerns and barriers to effective planning, analyses the benefits and the process of achieving an effective strategic plan. There is also a list of useful resources.
Information
Sheet 24: Board Performance Review
The
increasing governance and compliance requirements placed on Boards of non profit
organisations include the expectation that they evaluate their performance
regularly. This information sheet
outlines principles for effective Board reviews and offers some practical
information for Boards that seek to evaluate their efforts.
Information Sheet 23: Board Financial Delegation
Information Sheet 22: Governance and Partnerships
Information Sheet 9: Selecting A Consultant (revised 2009)
Information Sheet 21: Quality Improvement Standards for Management and Governance in the Community Sector
Information Sheet No 1: Simple measures to assist non-government organisations in maintaining good governance
Information Sheet 20: The purpose of this information sheet is to assist managers to deal with the vexed issue of poor performance. Some managers in small organisations may not have the skills and knowledge to enable them to deal with poor performance effectively.
Information Sheet No 19: The purpose of this information sheet is to assist managers to conduct a review that has value and benefit to both employees and the organisation.
Information Sheet 18: This information sheet outlines a process for managing staff performance effectively so that employees are supported and accountable for the performance of their duties. This ensures that they work to their maximum potential, quality services are delivered and the goals of the organisation are achieved.
Information Sheet No 17
Information Sheet No 16:
Undertaking Job Evaluations
Information Sheet No 15
Information Sheet No 14:
Developing a Conflict of Interest Policy
Information Sheet No 13: A Guide for Ethical Decision Making
Information Sheet No 12: Monitoring and adopting standards
Information Sheet No 11: The legalities of managing an incorporated community organisation
Information Sheet No 10: Professional Supervision
Information Sheet No 9: Selecting a Consultant
Information Sheet No 8: Developing policies and procedures for grievances and complaints within non government organisations